Support Center

🚀 Need Help? We're Here for You!

Our support team is ready to assist you with any questions or issues you may have.

📧 Email Support
We typically respond within 24 hours

📋 Frequently Asked Questions

❓ How do I get started with the app?

Simply download the app from the App Store, open it, and follow the welcome tutorial. The app is designed to be intuitive and user-friendly.

🔄 How do I restore my purchases?

Go to Settings within the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used to make the original purchase.

📱 Which devices are supported?

Our app is compatible with iPhone and iPad running iOS 12.0 or later. We regularly update our app to support the latest iOS versions.

💾 Is my data safe?

Yes! We take data privacy seriously. Please read our Privacy Policy to learn more about how we protect your information.

💳 Subscription Management

Cancel or Manage Your Subscription

All payments and subscriptions are managed through the App Store. Pixoo LLC does not have access to manage your subscriptions directly.

To cancel or modify your subscription:

  1. Open the Settings app on your device
  2. Tap your Apple ID at the top
  3. Select Subscriptions
  4. Find our app and tap on it
  5. Choose Cancel Subscription or modify your plan

📖 For detailed instructions, visit: Apple's Subscription Management Guide

Note: Canceling your subscription will stop future charges, but you'll retain access to premium features until the current billing period ends.

🔧 Troubleshooting

App Not Working Properly?

Try these common solutions:

  1. Force close and restart the app
  2. Restart your device
  3. Check for app updates in the App Store
  4. Ensure you have a stable internet connection
  5. Free up storage space on your device
  6. If issues persist, contact our support team

🐛 Reporting Bugs

Found a bug? Help us improve by reporting it! Please include:

💡 Feature Requests

Have an Idea? We Want to Hear It!

We're always looking to improve our app based on user feedback. Send us your feature requests and suggestions - they help shape our roadmap!

Email us at contact@pixooapps.com with "Feature Request" in the subject line.

📞 Contact Information

If you have any questions, suggestions, or need assistance with our apps, please don't hesitate to reach out:

📧 Email: contact@pixooapps.com

🏢 Company: Pixoo LLC

⏰ Response Time: We aim to respond to all inquiries within 24 hours during business days.

Thank you for using our apps!

Your feedback helps us create better experiences for everyone.